Certified Service Center

Laboratorio di orologeria

Your watch has been designed to last a long time. If regularly treated with the best care, it will be your faithful companion over time, always telling the time with elegance and precision.
The frequency of maintenance depends on the conditions of use of the watch and the situations in which it is worn. Water resistance, for example, can be compromised by the aging of the seals or by accidental impacts. We therefore recommend that you have the water resistance of your watch checked once a year and that you have it completely serviced every 4/5 years.

 

COMPLETE SERVICE˅

The complete overhaul service restores the function and appearance of the watch. It includes disassembly, overhaul and replacement of worn movement components.

Step 1 Disassembly of the case

Removing the strap/bracelet from the watch and disassembling the case.

Step 2 Movement cleaning

Disassembly of the movement and thorough cleaning of each component in an ultrasonic bath.

Step 3 Replacement of worn components

Meticulous review of each movement component. Replacement of worn components with original spare parts.

Step 4 Assembly and lubrication of the movement

The movement is reassembled with extreme care. The watchmaker lubricates the contact points using all his skills and the best lubricants. This guarantees the exceptional long-term performance of the movement.

Step 5 Adjusting the movement and checking its parameters

Adjustment of the movement's pace and verification of its operating parameters according to strict quality criteria.

Step 6 Cleaning and restoring the case and bracelet/strap

The luster of the metal case and bracelet is skillfully restored without altering the original shape of each component.

Step 7 Case assembly and water resistance restoration

Assembly of the case and replacement of all the gaskets that guarantee its waterproofness.

Step 8 Full quality control

Verification of the operating and aesthetic conditions of the watch according to the strict quality criteria of the Maisons.

Service Guarantee

Each intervention is accompanied by a two-year guarantee.

 

The work carried out is guaranteed for a period of twenty-four (24) months. In the event of defects covered by this warranty, we undertake to repair or replace, at our discretion and at our expense, any spare part and/or to correct defects, assessed as such by our Customer Service. Any other rights resulting from the incorrect execution of our services are expressly excluded. This warranty does not cover normal wear and tear and damage caused by accidents or neglect. This warranty lapses in the event of work carried out by unauthorized third parties.Centro assistenza di orologeria certificato

BATTERY REPLACEMENT SERVICE˅

The battery replacement service allows you to replace the battery of a quartz movement. It is recommended to carry out this check every three years.

The service, carried out by our watchmaker technician, includes:

  • opening the case;

  • control;

  • battery replacement;

  • replacing the caseback gasket and closing the case;

  • waterproof test of the case in the case of waterproof watches;

  • functional control;

  • Check and adjust the bracelet and buckle, if present.

 

The guarantee for the interventions covers only the service performed and has a duration of 12 months, in accordance with the terms